“From initial phone contact through leaving, every single person was kind, knowledgeable, and truly seemed to love what they do. Dr. Ford was great with my chinchilla, was willing to listen, explain what he was doing, thinking, and why. Up front with timing, pricing, etc. I will continue to drive the nearly two hours for any member of my herd that needs attention. Thank you, from all of us here at Cygnus Chinchilla and the Maine Chinchilla Shelter!”

“Took all 3 of my buns here to get spayed/neutered and they are seen yearly there as well, and they always do such an amazing job. My buns are so well cared for, and they did an amazing job at all 3 of their surgeries. Dr. Ford is so caring towards these animals and you can clearly tell he loves what he does. The entire staff is always very welcoming and always obsessing over my buns whenever I bring them in, it’s a wonderful environment.”

“What a great place this is!!! Donna will greet you, Lisa who assists, Amy the office manager and Dr Matt Ford the veterinarian are all wonderful, knowledgeable and a pleasure when you are there. The thoughtful care and compassion for our 6 ferrets is amazing! We feel very lucky to have such a great place and team to manage our fur-babies!”

“Dr. Ford and his amazing team have been nothing but welcoming, caring and loving towards us and most importantly our fur babies. He shows great care towards our guinea pigs and rabbit. He is fully present and shows compassion during our visits and has been with our animals and us through the good times and hard times as well. He is very knowledgeable and easy to talk to. It is clear this is his passion and our animals are safe and loved there. We couldn’t be more thankful for the ALL of the lovely people who work at Southern Maine Hospital for Small Mammals.”

“When we moved from Michigan to Maine it was challenging to find a vet that could not only see our rats, but give them appropriate and thorough care. We have owned rats for years and have never had such a great vet experience. The staff was incredibly friendly and loved our rats and even gave them kisses! Dr. Ford is extremely knowledgeable and provided the most thorough exam I’ve ever witnessed on our rats. He explained his methodology of procedures in a way that made it clear how knowledgeable he is. We’ll drive an hour and a half every time to see Dr. Ford and his staff!!”

“I had to come in for an urgent situation with my rat. Everyone was so kind and friendly and they saved my little friend. Very skilled and sweet people here and I am so thankful 🙏”

“I cannot sing their praises enough! Dr. Ford & staff are so kind, attentive, and great at what they do. I brought in my two lionhead rabbits for a check up and they were spoiled rotten and given so much attention and the best quality care. A beautiful, welcoming space and a top-notch veterinary experience. Thank you SMHSM!”

“We have been taking our fluffle of bunnies to see Dr. Ford regularly since 2012. His real world experience surpasses other vets who might just have 'training' with rabbits and other small mammals. He is also kind and compassionate. His love for animals is easy to see.”

“Dr. Matt Ford has been my veterinarian since becoming a rat mom! Dr. Ford is very caring & truly passionate for the small critters. Whether it's for a routine check up, a meet and greet or surgery, we, humans and animals are met with kindness & respect. One of my rats climbed onto Dr. Ford's shoulder and started grooming herself, which tells me that Dr. Ford is a wonderful vet, all the animals can tell too!”

“Dr. Ford is caring, compassionate, supportive, communicative and knowledgeable. There was always a great need for a small mammal practice in Maine, and Dr. Ford’s passion proves he is the right veterinarian to provide that need. He’s always treated my pets like they’re his own, so I trust that my current rabbit (and all my future rabbits) will receive the best care at Southern Maine Hospital for Small Mammals!”

“Dr. Ford has provided exceptional care to my five rabbits over the last decade at all stages of their lives. He has treated them as I can imagine he treats his own rabbits and I can tell that vet visits have never been stressful. They have also certainly enjoyed all the attention and cuddles. His care and treatment plans have always factored in my rabbits’ comfort and emotional health. I’ve always felt confident that my fur-babies were receiving the best care possible, not just medically, but for the best quality of life.”