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 Client Resources

At SMHSM we want to ensure you get the best care

 
 
 
 

Payment + Insurance

Payment is due at the time of service. We accept all major credit cards. While we do not have a direct billing arrangement with any pet insurance company, we are happy to provide copies of invoices or patient records so our clients can pursue reimbursement. Unfortunately we do not accept CareCredit at this time.

 
 
 

Medical Resources + Care Guides

We hope these documents help our clients learn more about the diverse individual needs of exotic companion mammals.

 

Chinchilla Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Gerbil Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Hamster Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Rabbit Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Sugar Glider Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Oxbow Animal Health »

Client educational resources from Oxbow Animal Health and LafeberVet

All About Enrichment »

Client educational resources from Oxbow Animal Health and LafeberVet

Bunny + Guinea Coloring Pages »

Client educational resources from Oxbow Animal Health and LafeberVet.

 
 

Ferret Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Guinea Pig Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Hedgehog Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Rat Care Guide »

PDF care guide courtesy of Association of Exotic Mammal Veterinarians

Lafeber Vet »

Client educational resources from Oxbow Animal Health and LafeberVet

Variety of Ways To Feed Hay »

Client educational resources from Oxbow Animal Health and LafeberVet

Critical Care Dosage Instructions »

Client educational resources from Oxbow Animal Health and LafeberVet

 

Support Organizations

These organizations may be able to assist with finding adoptable pets, answering behavior
questions, and connecting small mammal owners to others in their community.

 
 
 

Insurance Resources

To the best of our knowledge, Nationwide is the only pet insurance carrier that will cover
rabbits and other exotic animals. Although we do not offer direct billing through Nationwide,
we are always happy to provide clients with copies of invoices or medical records so they can
obtain reimbursement. For more information about Nationwide’s exotic animal coverage.

Nationwide Avian and Exotic Pet Insurance »